Welcome to Tajelectricals. These Terms and Conditions (“Terms”) govern your use of https://tajelectrics.com (“Website”) and your purchase of products from our online store. Please read carefully before placing your order.
1. Acceptance of Terms
By accessing or using our Website and placing an order, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree, please do not use or order from our Website.
2. Products, Pricing, and Taxes
All products listed are subject to availability and price changes without notice.
Prices are in Indian Rupees (INR) and include 18% GST for customers in India, calculated at checkout.
For customers outside India, GST is not charged; however, international buyers are responsible for any import duties, taxes, or customs fees they may incur.
We are registered under Indian GST law; invoices issued comply fully with all applicable tax regulations.
3. Payment Terms
We require 100% advance payment via online payment methods before processing orders.
Accepted payment modes include credit/debit cards, UPI, net banking, and wallets as available at checkout.
Orders will only be processed once payment is confirmed.
4. Shipping & Delivery
Shipping is free for deliveries within India unless otherwise stated.
For orders outside India, shipping fees will be charged extra based on destination and courier rates.
Delivery timelines depend on product availability, remote location, and courier service; estimated delivery time is communicated at purchase but not guaranteed.
5. Returns and Refunds
Returns are accepted within 15 days of delivery date.
Returned items must be unused, in original packaging, and accompanied by proof of purchase.
Refunds will be processed within 7 days of receiving and inspecting returned goods.
Shipping costs for returns are the customer’s responsibility unless the product is defective or damaged on arrival.
Some products such as customized or sealed goods may not be eligible for return.
6. Warranty
Products come with a warranty period of 3 to 6 months depending on the product category.
Warranty coverage and claims are subject to manufacturer terms and conditions.
Warranty claims require proof of purchase and may be declined if the product is misused, altered, or shows signs of physical damage.
7. User Responsibilities
Customers agree to provide accurate and complete information during registration and checkout.
Misuse of the Website, fraudulent activities, or breach of laws is prohibited.
Intellectual property rights and content on this Website are owned or licensed by Tajelectricals. Unauthorized use is strictly prohibited.
8. Limitation of Liability
Tajelectricals is not liable for indirect, incidental, or consequential damages arising from product use or Website access.
Our liability for defective products is limited to repair, replacement, or refund as described under warranty and returns policies.
9. Privacy
Personal information collected is handled in accordance with our Privacy Policy, accessible on the Website.
We take all reasonable measures to protect your data and never share it with unauthorized third parties.
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of India.
Disputes arising in connection with orders or Website use shall be resolved in courts located in Gujarat, India.
11. Amendments
We reserve the right to update, modify, or change these Terms at any time without prior notice.
Changes will be posted on this page with an updated “Last Updated” date.
12. Contact Information
For questions regarding these Terms or your orders, please contact our customer support through the contact details provided on the Website.
